The website says my order is awaiting payment, but I've already paid. What does this mean?

If you've already submitted valid payment and received an order number, you can likely disregard this message. To double check, please contact customer service.

Occasionally, it takes our sales system a little bit of extra time to process your payment method. In this scenario, our customer service team will manually process your order and send you an email when it is complete. 

For any additional concerns about payment and charges, please contact customer service. You can email wecare@groomerschoice.com or call 888-364-6242 for assistance.