Why does my order say 'Awaiting Payment' if I've already paid?

If you've submitted payment and received an order number, you can likely disregard this message.

Sometimes, our system takes extra time to process payments. In these cases, our customer service team will manually process your order and send you a confirmation email.

For any concerns, contact Customer Service at wecare@groomerschoice.com or call 888-364-6242 for immediate assistance.