We strive to keep everything in stock, but sometimes items are unavailable. We gladly accept backorders for products priced at $15 or more. Here’s how backorders are handled:
- Arrives within 30 days – The item ships automatically with applicable shipping charges.
- Arrives between 30 to 60 days – We’ll contact you before shipping.
- Hasn’t arrived within 60 days – The order will be canceled.
We do our best to avoid backorders, but some situations are beyond our control. If you have any questions, please contact your sales associate or our customer service team at 888-364-6242 or wecare@groomerschoice.com.