What should I do if my order is wrong?

If we've made an error with your order, we want to make it right!

At Groomer’s Choice, we strive for 100% accuracy, but we’re only human—sometimes mistakes happen. If we’ve made an error, please contact us as soon as possible using one of these methods:

  • Call our customer service team at 888-364-6242 (M-F, 7 a.m. - 6 p.m.)
  • Email us at wecare@groomerschoice.com
  • Submit an RMA ticket request

Our customer service team will reach out with next steps. We’re here to help!