What happens if my order is wrong?

If we've made an error with your order, we want to make it right! Please contact us right away at 888-364-6242 or email wecare@groomerschoice.com.

At Groomer’s Choice Pet Products, we strive for 100% accuracy, but since we only employ humans, we sometimes make mistakes.

If we’ve made an error with your order, we want to make it right. Please contact us as soon as possible using your preferred method:

  • Call our Customer Service Department at 888-364-6242 (M-F, 7 a.m. - 6 p.m.)
  • Email our Customer Service Department at wecare@groomerschoice.com
  • Submit an RMA ticket request

From there, our Customer Service Department will reach out to you with next steps.