Why did my order ship in multiple packages?

There are a few reasons why your order might arrive in more than one package.

Here are some possibilities:

  • You stocked up on products, and they didn't all fit in one box
  • Some of your items were located at different warehouses, so they shipped separately
  • One of your items was backordered and will ship later
  • Your order included a drop shipped item, which ships directly from the manufacturer

If this doesn’t seem to apply to your order, feel free to reach out to us. You can email wecare@groomerschoice.com or call 888-364-6242, and we’ll be happy to assist!