Why did my order ship in multiple packages?

Whether you had drop shipped items in your order or your order had to be fulfilled from more than one of our warehouses, there are several reasons why you may be receiving multiple packages.

Here are a few examples:

  • You treated yourself or needed to stock up on product, and all the items weren't able to fit into one box
  • We didn't have all your items at one warehouse, so your order was shipped from one or more of our other warehouses
  • One of your items was backordered and will ship later
  • Your order included a drop shipped item (a product shipping directly from the manufacturer)

If none of these applies to your situation, please contact us. You may email wecare@groomerschoice.com or call 888-364-6242 for assistance.