If you're having trouble with your password, first try resetting it.
To reset your password, click on 'Forgot your password?' on the Sign In page. Enter and submit your email address when prompted. If there is an account associated with your email address, you will receive an email with instructions on how to create a new password. This may take several minutes. Make sure to check your junk and spam folders.
Still not seeing it in your inbox? It could be because you haven't set up a new account. All users are required to create an account on our current website, even if they had an online account on our previous website. Those with previous logins can use the same username and password associated with their old account when creating a new account.
Still having trouble? Please email us at wecare@groomerschoice.com or call 888-364-6242 for troubleshooting.